Frequently Asked Questions
What movement does Monarq use?
Each Monarq watch is powered by a fully automatic Swiss movement, the same high-quality mechanics used in the world’s top-tier timepieces. Designed for smooth, reliable performance and lasting precision.
Is my Monarq watch durable?
Yes. Monarq is engineered for lifetime wear. It features a stainless steel case and bracelet, is waterproof, and built to withstand everyday use while maintaining elegance.
How should I care for my watch?
- Wipe with a soft, dry cloth regularly.
- Use lukewarm water and mild soap for deeper cleaning, then dry thoroughly.
- Avoid prolonged exposure to chemicals, perfumes, or detergents.
- Rinse after saltwater exposure.
- Store in a dry place when not in use.
What makes Monarq Watch unique?
Monarq watch is more than a logo on a dial—it’s a timepiece with a soul. Crafted by professional watchmakers with decades of Swiss experience, it blends heritage, precision, and intention in every detail.
Do you offer returns or refunds?
Monarq Watch is produced in limited quantities, and every watch is allocated specifically to each client. All sales are final once an order is confirmed.
- No refunds or exchanges
- Damaged, defective, or incorrect items must be reported within 48 hours at monarqwatch@gmail.com with photos and order details
- Approved claims will be resolved via repair or replacement only. Read More
How long does shipping take?
- Orders are processed within 1–3 business days.
- UK: 3–5 business days (Free Shipping)
- International: 7–14 business days (depending on location)
- Tracking details are provided once your order is shipped. Read More